Common Problems In Samsung Galaxy M31 – HOW TO FIX IT!

Hello, how are you? I hope you are having a fantastic day. Today in this article, I have come up with a guide on common problems in Samsung Galaxy M31 smartphone.

If you are facing any type of issue or problem with Samsung Galaxy M31 smartphone, then you can quickly fix those problems by following our guide.

Samsung has recently launched its brand new smartphone called Samsung Galaxy M31. This device offers the best features in its price range.

Many users are facing problems after using this Samsung Galaxy M31 phone.

But don’t worry today. I will show you a proven solution to all questions and issues.

Samsung Galaxy M31 Common Issues and Problems

I have discussed various common issues and problems on the Samsung Galaxy M31. All the solutions that I have shown below are tested and proven methods.

Please read this article till the end, and be sure to understand every method before applying it to your Samsung Galaxy M31 device.

Let’s see the Quick specifications of Samsung Galaxy M31.

Quick Specs Of Samsung Galaxy M31

Display 6.4 inches Super AMOLED capacitive touchscreen Display. Its pixel resolution is 1080 x 2340.
Color Space Black, Red, Ocean Blue
Processor Exynos 9611
Octa-core 2.3 GHz CPU
Storage Variants 6GB+64GB
6GB+128GB
Rear Camera Quad – 64 MP+ 8 MP+ 5 MP+ 5 MP
Front Camera Single – 32 MP Camera
Battery 6000 mAh Li-Po battery
15W Fast charging
Operating System Android 10, One UI 2.0
Sensors Fingerprint (rear-mounted), accelerometer, gyro, proximity, compass.

Common Problems In Samsung Galaxy M31

Below I have shared various common issues problems and their solutions. These problems are most common on almost every smartphone.

But if you are facing any problem with your phone, then I am sure that today you will definitely get your solution in this guide.

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A Laggy or Slowly User interface on your Samsung Galaxy M31

Do you feel a slow and sluggish user interface while using your smartphone? If yes, then here is the complete solution for your device. This problem is something that almost everyone experiences.

This is the most common smartphone issue and is more common with older phones.

This problem also occurs in new phones, because your RAM (Random-access memory) is full of apps and files that you don’t use or need. Please read all the steps carefully and then apply them on your phone.

How to Fix Lag on the Samsung Galaxy M31 device?

  • If you use any type of antivirus app on your smartphone or use any junk cleaning app, then uninstall it.
  • One thing is universal: when is the phone slow? In 90% of the cases, if your internal storage is Running out or has come to an end, then your smartphone will be slow. So simply free some storage, and your Samsung Galaxy M31 phone will be back to normal.
  • Simply uninstall the app you don’t use.
  • Use the Fast Class 10 Micro SD card on your phone.
  • Sometimes using a custom theme on the phone makes the phone slow.
  • If you use the Third Party Launcher, then this may be the cause of this problem. You should uninstall the Third Party Launcher and use the System Launcher.
  • Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.
  • Update your phone to the latest OS available.
  • Update all your apps whenever an update is available in the Play Store.
  • Following all these steps, if you feel that your phone is still slow, then you try Hard Reset your phone.

With the help of all the steps above, I have discussed all possible solutions so that you can quickly fix the Lag or slow user interface problems on your Samsung Galaxy M31 device.

Fast Battery Drain on your Samsung Galaxy M31

If your Samsung Galaxy M31 battery is draining drastically, then you can follow the steps given below. By following the below steps, you can be sure that what is causing the Fast Battery Drain problem on your smartphone.

How to fix fast battery drain on the Samsung Galaxy M31 device?

  • If you have installed apps like Phone Cleaner, uninstall it. Because these apps run in the background and consume your phone’s battery.
  • Download the app from the play store itself. Because third-party apps can contain malware that runs on the phone background and consumes a lot of battery.
  • If GPS is not needed, always turn off GPS.
  • Keeping the phone in power saving mode for a long time also drains the battery quickly.
  • If you have installed an app that claims to increase your phone’s battery backup, then uninstall this type of app.
  • Using high screen brightness settings on the Samsung Galaxy M31 can drastically reduce your battery. So use the phone with average brightness.
  • Clear all your recently used apps from the recent app tab because it drains the battery quickly.
  • If NFC, Bluetooth, WiFi are not needed, always keep them turn off.
  • Following all these steps, if you feel that your phone is still Fast Battery Drain, then you try Factory Reset your Samsung Galaxy M31.

After following the above steps, I am sure that you will not have to face the battery draining issue again. If you are still experiencing this problem, then contact your smartphone customer support and follow the instructions.

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Cellular Network Issue Or Mobile Data Problem On The Samsung Galaxy M31.

If you face cellular network issues on your Samsung Galaxy M31. And if your phone is not getting the proper signal or the mobile data network is not working, and you see fluctuations on the phone network, then you should try the below steps.

How To Fix Cellular Network Issue Or Mobile Data Problem On The Samsung Galaxy M31?

  • Remove SIM card from your Samsung Galaxy M31 device and insert the SIM again.
  • Turn ON airplane mode for 30 seconds, and after a few seconds, turn it OFF again.
  • Reset your network settings.
  • Be sure to restart your Samsung Galaxy M31 once and check if your problem is fixed.

This is a common problem, and you can troubleshoot this problem by following all these steps. If you still have a network problem with your Samsung Galaxy M31, Then be sure to leave a comment, I will guide you further.

Heating Problem On your Samsung Galaxy M31

There are two primary reasons for a smartphone to heat up, one is the phone’s SoC (System On Chip), and the second one is the phone battery. If you are facing a heating problem in your Samsung Galaxy M31, then you can fix it with few changes.

How to fix heating Problem On your Samsung Galaxy M31?

  • While charging the phone, remove the phone case.
  • Do not play games while charging your phone, and do not use the phone too much.
  • Charge your Samsung Galaxy M31 with the original charger only.
  • Heating problems are also caused by playing games for a long time on your phone.
  • Do not install third-party apps. Always download apps from the play store.
  • Do not overcharge your phone, and this can also cause heating problems.
  • Always keep your Samsung Galaxy M31 updated and keep updating all your apps.

I hope all these steps will reduce your phone’s heating problem and temperature if your phone still has a heating problem, then go to the service center and resolve it.

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Apps Opening Slowly On The Samsung Galaxy M31

This problem is very common because this problem is found in all Android phones, and this problem is basically due to improper RAM management of the phone.

If the app in your phone is opening slowly, then follow the steps given below, so that you can solve this problem.

How to Fix Apps Opening Slowly On The Samsung Galaxy M31?

  1. First, check if your phone’s internal storage has enough storage. If not, uninstall the apps you don’t use.
  2. Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.. This can reduce more RAM usage on your phone.
  3. If you have installed any type of Mod Apps in your Samsung Galaxy M31, uninstall it immediately.
  4. Following all these steps, if you feel that your apps are still opening slowly, then you try Factory Reset Samsung Galaxy M31.

Related: Various Problems In LG W30 Pro And Fix Them!

Samsung Galaxy M31 Phone unexpectedly shutting down

This problem is common because this problem occurs in all Android phones. In this problem, your phone suddenly turns off. If you are facing this type of problem with your Samsung Galaxy M31 smartphone, then definitely consider the steps given below.

How to fix sudden shutdown in Samsung Galaxy M31?

  • If the temperature of the phone rises to the maximum level, then it can also be the reason for the sudden shutdown of your phone, so take care of heating issues.
  • Do not use a heavy back cover as this may cause heating problems.
  • Following all these steps, if you feel that your phone is still sudden shutdown, then you try Factory Reset your Samsung Galaxy M31.

I hope all these steps will solve the sudden shutdown issue on Samsung Galaxy M31. But you still encounter this issue, then go to the service center and resolve it.

Samsung Galaxy M31 Screen frozen or stuck

You may face this problem while doing a task, playing a game, or making a call. Follow the steps given below to fix this problem.

How to fix screen froze or stuck on Samsung Galaxy M31?

  • Update your phone to the latest OS available.
  • Simply uninstall, and Force stops the app you don’t use.
  • If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.
  • In the last step, perform a factory reset your Samsung Galaxy M31 smartphone. It can solve all your problems.

Apps and Games Crashes Suddenly or Unexpectedly on the Samsung Galaxy M31

If you open an app or game, and that app suddenly closes, then this is a common problem and follow the steps below to solve this problem.

How to fix sudden app crashes on Samsung Galaxy M31?

  • Update your apps to the latest version.
  • Uninstall and reinstall the app. This will fix the app’s sudden crashes problem.
  • If your phone has Power Saving Mode Enabled, then Disable it.
  • If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.

The above steps can be used to solve this problem. If you are still facing this problem, then leave a comment mentioning your problem.

If you are looking for a guide on how to Root Samsung Galaxy M31, then make sure to check out that article as well.

Apps not downloading from the Play Store on Samsung Galaxy M31

How to Fix Apps not downloading from the play store on Samsung Galaxy M31?

Sometimes this problem occurs due to the new update of the Play Store. This is a common problem that you may have to face. You can find a solution to this problem with the steps given below.

  • First of all, reboot your phone and see if your problem is resolved or not.
  • Clear the Play Store local search History.
  • Go to Settings then go to App Manager and clear Play Store Cache.

Here I have covered all the issues and problems regarding the Samsung Galaxy M31 smartphone and try to fix them.

If you still have any other problems with your Samsung Galaxy M31, then leave a comment below, and I will update the article.


Conclusion:

So, I have shown you the complete guide on how to fix common problems in Samsung Galaxy M31.

I hope you find this article useful and you are able to solve the problem on your Samsung Galaxy M31 device.

If you have any doubts or questions related to this guide, then make sure to drop a comment, and I will try to resolve your issue as soon as possible.

41 thoughts on “Common Problems In Samsung Galaxy M31 – HOW TO FIX IT!”

    • Thank you for guidance
      My problem is not on your list
      When m31 is paired with vw T Roc the contacts don’t come but are on the information on main dash, Any calls that have been made go off the screen soon after calls are finished

      Reply
  1. I have bought samsung galaxy M31 on dated 22.9.2021.
    But the display is come black spot on & increasing in manner.
    I go to samsung service, but they said it cost Rs5000 to replace the display

    Reply
  2. My Samsung M31 went to restart mode and it’s stuck in that screen. I’ve tried using Power + Volume down button. It restarts the phone and gets stuck on the logo page. Any help, please?

    Reply
  3. Sim 1 was connecting to 4G Airtel but suddenly it it giving 2G connection.

    Sim 2 is connecting 4G.

    I have followed your suggested steps for network & mobile data problem.

    Plz suggest.

    Reply
  4. In my samsung m31 mobile suddenly Sim not inserted shows and no any network , when restarts the phone then work but many times in a day it occurs , two times I have done factory data reset but problems is as it is

    Reply
  5. My phone is stuck and I shut down the phone and restarted. The initial screen is being displayed and not moving further. When i try to again switch off the phone it is not getting switched off. Please help me in restarting the phone.

    Reply
  6. My camera shows pictures that look like negatives. They appear ghosty.
    Any helpful suggestions would be appreciated

    Reply
  7. Hello, I can’t see my problem above. My phone is acting like someone has taken it over in the sense I can hardly get into any of the apps or if I do it’s like the cursor has been taken over and tapping away by itself. It doesn’t make sense and is almost manic. I have managed to clear a lot of data this morning but that hasn’t made any difference. Please advise is there a solution? I would prefer not to go back to factory settings until I can save some of the data but this is difficult at the moment.

    Reply
  8. after screen replacement of my mobile at your samsung store at BELLARY , started hanging & swith off contineously, then I went to repair, they told to reboot collected Rs 300, they told they are closing the shop, if I want I have to go to Hospet for samsung mobile service, still my mobile not opening.

    Reply
  9. I have samsung M31s model. Recently I have noticed that whenever I am on call, whether it is whatsapp or direct call. Apart from inbuilt Youtube application, no any other media player works for playing videos. Whether I try to play on browser or on any other application. Do you have solution for this?

    Reply
  10. My Samsung m31 is facing network problems from few days. The network is so worst that I am not even able to do direct calls. Internet is working, not even to send messages.
    But I am facing this problem inside the room, when I am outside the room everything works smoothly.
    Only I am facing this problem inside the room, my roommates don’t face any problem

    Reply
  11. My querry was, samsung m31do not permit me to forward by using whatsapp messenger originated by me or received forwarded messages. When i try prompt appears ” can’t forward messages because original messages has been……. “.

    Reply
  12. my samsung m31 phone just shutdown and the charging animation only shows when put to charging but the phone is not powering on

    Reply

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