Today in this article, I have come up with a guide on common problems in Infinix Hot 9 Pro smartphone.
If you are facing any type of issue or problem with Infinix Hot 9 Pro smartphone, then you can quickly fix those problems by following our guide.
So, Hello guys, how are you? I hope you are having a fantastic day.
Infinix has newly launched its brand new smartphone called Infinix Hot 9 Pro. This device offers the best features in its price range.
Many users are facing problems after using this Infinix Hot 9 Pro phone. But don’t worry today.
I will show you a proven solution to all questions and issues.
Infinix Hot 9 Pro Common Issues and Problems
I have discussed various common issues and problems on the Infinix Hot 9 Pro. All the solutions that I have shown below are tested and proven methods.
Please read this article till the end, and be sure to understand every method before applying it to your Infinix Hot 9 Pro device.
Let’s see the Quick specifications of Infinix Hot 9 Pro.
Quick Specs Of Infinix Hot 9 Pro
Display | 6.6 inches IPS LCD capacitive touchscreen Display. Its pixel resolution is 720 x 1600. |
Color | Ocean Wave, Violet |
Processor | Mediatek Helio P22 (12 nm) Octa-core 2.0 GHz CPU |
Storage Variants | 4GB+64GB |
Rear Camera | Quad – 48 MP+ 2 MP+ 2 MP+ QVGA (Low light sensor) |
Front Camera | Single – 8 MP Camera |
Battery | 5000 mAh Li-Po battery |
Operating System | Android 10, XOS 6.0 |
Sensors | Fingerprint (rear-mounted), accelerometer, gyro, proximity, compass. |
Below I have shared various common issues problems and their solutions. These problems are most common on almost every smartphone.
But if you are facing any problem with your phone, then I am sure that today you will definitely get your solution in this guide.
Related Article: Common Problems In Samsung M31 And Fix Them!
A Laggy or Slowly User interface on your Infinix Hot 9 Pro
Do you feel a slow and sluggish user interface while using your smartphone? If yes, then here is the complete solution for your device.
This problem is something that almost everyone experiences. This is the most common smartphone issue and is more common with older phones.
This problem also occurs in new phones, because your RAM (Random-access memory) is full of apps and files that you don’t use or need. Please read all the steps carefully and then apply them on your phone.
How to Fix Lag on the Infinix Hot 9 Pro device?
- If you use any type of antivirus app on your smartphone or use any junk cleaning app, then uninstall it.
- One thing is universal: when is the phone slow? In 90% of the cases, if your internal storage is Running out or has come to an end, then your smartphone will be slow. So simply free some storage, and your Infinix Hot 9 Pro phone will be back to normal.
- Simply uninstall the app you don’t use.
- Use the Fast Class 10 Micro SD card on your phone.
- Sometimes using a custom theme on the phone makes the phone slow.
- If you use the Third Party Launcher, then this may be the cause of this problem. You should uninstall the Third Party Launcher and use the System Launcher.
- Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.
- Update your phone to the latest OS available.
- Update all your apps whenever an update is available in the Play Store.
- Following all these steps, if you feel that your phone is still slow, then you try Hard Reset your phone.
With the help of all the steps above, I have discussed all possible solutions so that you can quickly fix the Lag or slow user interface problems on your Infinix Hot 9 Pro device.
Must See: Common Problems In LG W30 Pro And Fix Them!
Fast Battery Drain on your Infinix Hot 9 Pro
If your Infinix Hot 9 Pro battery is draining drastically, then you can follow the steps given below. By following the below steps, you can be sure that what is causing the Fast Battery Drain problem on your smartphone.
How to fix fast battery drain on the Infinix Hot 9 Pro device?
- If you have installed apps like Phone Cleaner, uninstall it. Because these apps run in the background and consume your phone’s battery.
- Download the app from the play store itself. Because third-party apps can contain malware that runs on the phone background and consumes a lot of battery.
- If GPS is not needed, always turn off GPS.
- Keeping the phone in power saving mode for a long time also drains the battery quickly.
- If you have installed an app that claims to increase your phone’s battery backup, then uninstall this type of app.
- Using high screen brightness settings on the Infinix Hot 9 Pro can drastically reduce your battery. So use the phone with average brightness.
- Clear all your recently used apps from the recent app tab because it drains the battery quickly.
- If NFC, Bluetooth, WiFi are not needed, always keep them turn off.
- Following all these steps, if you feel that your phone is still Fast Battery Drain, then you try Factory Reset your Infinix Hot 9 Pro.
After following the above steps, I am sure that you will not have to face the battery draining issue again. If you are still experiencing this problem, then contact your smartphone customer support and follow the instructions.
Must Read: Various Problems In Vivo V19 And Fix Them!
Cellular Network Issue Or Mobile Data Problem On The Infinix Hot 9 Pro.
If you face cellular network issues on your Infinix Hot 9 Pro. And if your phone is not getting the proper signal or the mobile data network is not working, and you see fluctuations on the phone network, then you should try the below steps.
How To Fix Cellular Network Issue Or Mobile Data Problem On The Infinix Hot 9 Pro?
- Remove SIM card from your Infinix Hot 9 Pro device and insert the SIM again.
- Turn ON airplane mode for 30 seconds, and after a few seconds, turn it OFF again.
- Reset your network settings.
- Be sure to restart your Infinix Hot 9 Pro once and check if your problem is fixed.
This is a common problem, and you can troubleshoot this problem by following all these steps. If you still have a network problem with your Infinix Hot 9 Pro, Then be sure to leave a comment, I will guide you further.
Heating Problem On your Infinix Hot 9 Pro
There are two primary reasons for a smartphone to heat up, one is the phone’s SoC (System On Chip), and the second one is the phone battery. If you are facing a heating problem in your Infinix Hot 9 Pro, then you can fix it with few changes.
How to fix heating Problem On your Infinix Hot 9 Pro?
- While charging the phone, remove the phone case.
- Do not play games while charging your phone, and do not use the phone too much.
- Charge your Infinix Hot 9 Pro with the original charger only.
- Heating problems are also caused by playing games for a long time on your phone.
- Do not install third-party apps. Always download apps from the play store.
- Do not overcharge your phone, and this can also cause heating problems.
- Always keep your Infinix Hot 9 Pro updated and keep updating all your apps.
I hope all these steps will reduce your phone’s heating problem and temperature if your phone still has a heating problem, then go to the service center and resolve it.
Must See: Common Problems In Samsung A21s And Fix Them!
Apps Opening Slowly On The Infinix Hot 9 Pro
This problem is very common because this problem is found in all Android phones, and this problem is basically due to improper RAM management of the phone.
If the app in your phone is opening slowly, then follow the steps given below, so that you can solve this problem.
How To Fix Apps Opening Slowly On The Infinix Hot 9 Pro?
- First, check if your phone’s internal storage has enough storage. If not, uninstall the apps you don’t use.
- Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.. This can reduce more RAM usage on your phone.
- If you have installed any type of Mod Apps in your Infinix Hot 9 Pro, uninstall it immediately.
- Following all these steps, if you feel that your apps are still opening slowly, then you try Factory Reset Infinix Hot 9 Pro.
Must Read: Various Problems In Realme Narzo 10 And Fix Them!
Infinix Hot 9 Pro Phone unexpectedly shutting down
This problem is common because this problem occurs in all Android phones. In this problem, your phone suddenly turns off.
If you are facing this type of problem with your Infinix Hot 9 Pro smartphone, then definitely consider the steps given below.
How to fix sudden shutdown in Infinix Hot 9 Pro?
- If the temperature of the phone rises to the maximum level, then it can also be the reason for the sudden shutdown of your phone, so take care of heating issues.
- Do not use a heavy back cover as this may cause heating problems.
- Following all these steps, if you feel that your phone is still sudden shutdown, then you try Factory Reset your Infinix Hot 9 Pro.
I hope all these steps will solve the sudden shutdown issue on Infinix Hot 9 Pro. But you still encounter this issue, then go to the service center and resolve it.
Infinix Hot 9 Pro Screen frozen or stuck
You may face this problem while doing a task, playing a game, or making a call. Follow the steps given below to fix this problem.
How to fix screen froze or stuck on Infinix Hot 9 Pro?
- Update your phone to the latest OS available.
- Simply uninstall, and Force stops the app you don’t use.
- If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.
- In the last step, perform a factory reset your Infinix Hot 9 Pro smartphone. It can solve all your problems.
Related Article: Common Problems In Poco F2 Pro And Fix Them!
Apps and Games Crashes Suddenly or Unexpectedly on the Infinix Hot 9 Pro
If you open an app or game, and that app suddenly closes, then this is a common problem and follow the steps below to solve this problem.
How to fix sudden app crashes on Infinix Hot 9 Pro?
- Update your apps to the latest version.
- Uninstall and reinstall the app. This will fix the app’s sudden crashes problem.
- If your phone has Power Saving Mode Enabled, then Disable it.
- If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.
The above steps can be used to solve this problem. If you are still facing this problem, then leave a comment mentioning your problem.
If you are looking for a guide on how to Root Infinix Hot 9 Pro, then make sure to check out that article as well.
Apps not downloading from the Play Store on Infinix Hot 9 Pro
How to Fix Apps not downloading from the play store on Infinix Hot 9 Pro?
Sometimes this problem occurs due to the new update of the Play Store. This is a common problem that you may have to face. You can find a solution to this problem with the steps given below.
- First of all, reboot your phone and see if your problem is resolved or not.
- Clear the Play Store local search History.
- Go to Settings then go to App Manager and clear Play Store Cache.
Here I have covered all the issues and problems regarding the Infinix Hot 9 Pro smartphone and try to fix them. If you still have any other problems with your Infinix Hot 9 Pro, then leave a comment below, and I will update the article.
Conclusion
So, I have shown you the complete guide on how to fix common problems in Infinix Hot 9 Pro.
I hope you find this article useful and you are able to solve the problem on your Infinix Hot 9 Pro device.
If you have any doubts or questions related to this guide, then make sure to drop a comment, and I will try to resolve your issue as soon as possible.
i bought infinix hot 9 play fews days ago its working normally but suddenly its stop working now tell me whats problem is there ?
Pls. give a solution for battery not charging takes the whole day. The battery comes down on charge.
Sorry for Not solving your problem.
Please ask your phone service center to solve your problem, as it may be a hardware problem.
Same problem with my new Hot 9. I’ve changed the charging port & bought about 6 new cables & 3 new charger heads. It’s not charging anymore.
I tried all the following steps but the network still keeps flunctuating and i can’t use my internet. Please if you have any fix for this problem let me know
If you have followed all our steps, and your problem is still not solved, then go to your nearest infinix service center.
I am constantly doing both of the method more than 20 times a day and it’s exhausting at the end:
Turn ON airplane mode for 30 seconds, and after a few seconds, turn it OFF again and Reset my network settings
I can’t use my phone at all because it keeps constantly turning on and off. I tried the factory reset you mentioned and it doesn’t work, it just keeps turning on and off repeatedly. This is frustrating, I need to use my phone for my studies. Besides, it’s doing fine a few days ago but now it’s acting up like this. Please fix this.
My phone’s problem is the charging system and also an indication on the screen showing OTD, when I click, it ask me to connect an external devices, so how can I solve it?
When an infinix hot 9 suddenly fails to switch on and gets stuck in the process I need a quick solution.
The infinixhot9 can actually start the power on but does not reach the final step of bringing the screen on. what could be the problem? and what is the quick solution to this problem?
If my infinixhot9 fails to complete the powering on process what is the likely problem and solution?
The phone (infinixhot9) can start switching on but gets stuck before the final screen is turned on. what could be the cause and what is the quickest solution to this problem?