Hello, how are you? I hope you are having a fantastic day. Today in this article, I have come up with a guide on common problems in Poco M2 Pro smartphone.
If you are facing any type of issue or problem with Poco M2 Pro smartphone, then you can quickly fix those problems by following our guide.
Xiaomi Sub brand POCO has recently launched its brand new smartphone called Poco M2 Pro. This device offers the best features in its price range.
But many users are facing problems after using this Poco M2 Pro phone.
Don’t worry today. I will show you a proven solution to all questions and issues.
Poco M2 Pro Common Issues and Problems
I have discussed various common issues and problems on the Poco M2 Pro. All the solutions that I have shown below are tested and proven methods. Please read this article till the end, and be sure to understand every method before applying it to your Poco M2 Pro device.
let’s see the Quick specifications of Poco M2 Pro.
Quick Specs Of Poco M2 Pro
| Display | 6.67 inches Super AMOLED capacitive touchscreen Display. Its pixel resolution is 1080 x 2400. |
| Color | Green and Greener, Two Shades of Black, Out Of The Blue, |
| Processor | Qualcomm Snapdragon 720G (8 nm process technology) Octa-core 2.3 GHz Kryo 465 CPU Adreno 618 GPU |
| Storage Variants | 4GB+64GB 6GB+128GB |
| Rear Camera | Quad – 48 MP+ 8 MP+ 5 MP+ 2 MP |
| Front Camera | Single – 16 MP Camera |
| Battery | 5000 mAh Li-Po battery 33W Fast charging Support:- USB Type-C |
| Operating System | Android 10, MIUI 11 |
| Sensors | Fingerprint (side-mounted), accelerometer, gyro, proximity, compass |
Below I have shared various common issues problems and their solutions. These problems are most common on almost every smartphone. But if you are facing any problem with your phone, then I am sure that today you will definitely get your solution in this guide.
Must Read: Common Problems In Poco F2 Pro And Fix Them!
A Laggy or Slowly User interface on your Poco M2 Pro
Do you feel a slow and sluggish user interface while using your smartphone? If yes, then here is the complete solution for your device. This problem is something that almost everyone experiences. This is the most common smartphone issue and is more common with older phones.
This problem also occurs in new phones, because your RAM (Random-access memory) is full of apps and files that you don’t use or need. Please read all the steps carefully and then apply them on your phone.
How to Fix Lag on the Poco M2 Pro device?
- If you use any type of antivirus app on your smartphone or use any junk cleaning app, then uninstall it.
- One thing is universal: when is the phone slow? In 90% of the cases, if your internal storage is Running out or has come to an end, then your smartphone will be slow. So simply free some storage, and your Poco M2 Pro phone will be back to normal.
- Simply uninstall the app you don’t use.
- Use the Fast Class 10 Micro SD card on your phone.
- Sometimes using a custom theme on the phone makes the phone slow.
- If you use the Third Party Launcher, then this may be the cause of this problem. You should uninstall the Third Party Launcher and use the System Launcher.
- Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.
- Update your phone to the latest OS available.
- Update all your apps whenever an update is available in the Play Store.
- Following all these steps, if you feel that your phone is still slow, then you try Hard Reset your phone.
With the help of all the steps above, I have discussed all possible solutions so that you can quickly fix the Lag or slow user interface problems on your Poco M2 Pro device.
Must See: Fix Network Issue Or Mobile Data Problem On the Galaxy S10+?
Fast Battery Drain on your Poco M2 Pro
If your Poco M2 Pro battery is draining drastically, then you can follow the steps given below. By following the below steps, you can be sure that what is causing the Fast Battery Drain problem on your smartphone.
How to fix fast battery drain on the Poco M2 Pro device?
- If you have installed apps like Phone Cleaner, uninstall it. Because these apps run in the background and consume your phone’s battery.
- Download the app from the play store itself. Because third-party apps can contain malware that runs on the phone background and consumes a lot of battery.
- If GPS is not needed, always turn off GPS.
- Keeping the phone in power saving mode for a long time also drains the battery quickly.
- If you have installed an app that claims to increase your phone’s battery backup, then uninstall this type of app.
- Using high screen brightness settings on the Poco M2 Pro can drastically reduce your battery. So use the phone with average brightness.
- Clear all your recently used apps from the recent app tab because it drains the battery quickly.
- If NFC, Bluetooth, WiFi are not needed, always keep them turn off.
- Following all these steps, if you feel that your phone is still Fast Battery Drain, then you try Factory Reset your Poco M2 Pro.
After following the above steps, I am sure that you will not have to face the battery draining issue again. If you are still experiencing this problem, then contact your smartphone customer support and follow the instructions.
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Cellular Network Issue Or Mobile Data Problem On The Poco M2 Pro.
If you face cellular network issues on your Poco M2 Pro. And if your phone is not getting the proper signal or the mobile data network is not working, and you see fluctuations on the phone network, then you should try the below steps.
How To Fix Cellular Network Issue Or Mobile Data Problem On The Poco M2 Pro?
- Remove SIM card from your Poco M2 Pro device and insert the SIM again.
- Turn ON airplane mode for 30 seconds, and after a few seconds, turn it OFF again.
- Reset your network settings.
- Be sure to restart your Poco M2 Pro once and check if your problem is fixed.
This is a common problem, and you can troubleshoot this problem by following all these steps. If you still have a network problem with your Poco M2 Pro, Then be sure to leave a comment, I will guide you further.
Heating Problem On your Poco M2 Pro
There are two primary reasons for a smartphone to heat up, one is the phone’s SoC (System On Chip), and the second one is the phone battery. If you are facing a heating problem in your Poco M2 Pro, then you can fix it with few changes.
How to fix heating Problem On your Poco M2 Pro?
- While charging the phone, remove the phone case.
- Do not play games while charging your phone, and do not use the phone too much.
- Charge your Poco M2 Pro with the original charger only.
- Heating problems are also caused by playing games for a long time on your phone.
- Do not install third-party apps, always download apps from the play store.
- Do not overcharge your phone, and this can also cause heating problems.
- Always keep your Poco M2 Pro updated and keep updating all your apps.
I hope all these steps will reduce your phone’s heating problem and temperature if your phone still has a heating problem, then go to the service center and resolve it.
Apps Opening Slowly On The Poco M2 Pro
This problem is very common because this problem is found in all Android phones, and this problem is basically due to improper RAM management of the phone. If the app in your phone is opening slowly, then follow the steps given below, so that you can solve this problem.
How To Fix Apps Opening Slowly On The Poco M2 Pro?
- First, check if your phone’s internal storage has enough storage. If not, uninstall the apps you don’t use.
- Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.. This can reduce more RAM usage on your phone.
- If you have installed any type of Mod Apps in your Poco M2 Pro, uninstall it immediately.
- Following all these steps, if you feel that your apps are still opening slowly, then you try Factory Reset Poco M2 Pro.
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Poco M2 Pro Phone unexpectedly shutting down
This problem is common because this problem occurs in all Android phones. In this problem, your phone suddenly turns off. If you are facing this type of problem with your Poco M2 Pro smartphone, then definitely consider the steps given below.
How to fix sudden shutdown in Poco M2 Pro?
- If the temperature of the phone rises to the maximum level, then it can also be the reason for the sudden shutdown of your phone, so take care of heating issues.
- Do not use a heavy back cover as this may cause heating problems.
- Following all these steps, if you feel that your phone is still sudden shutdown, then you try Factory Reset your Poco M2 Pro.
I hope all these steps will solve the sudden shutdown issue on Poco M2 Pro. But you still encounter this issue, then go to the service center and resolve it.
Poco M2 Pro Screen frozen or stuck
You may face this problem while doing a task, playing a game, or making a call. Follow the steps given below to fix this problem.
How to fix screen froze or stuck on Poco M2 Pro?
- Update your phone to the latest OS available.
- Simply uninstall, and Force stops the app you don’t use.
- If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.
- In the last step, perform a factory reset your Poco M2 Pro smartphone. It can solve all your problems.
Read Here: Slowly User interface on LG Stylo 4, How to Fix Them!
Apps and Games Crashes Suddenly or Unexpectedly on the Poco M2 Pro
If you open an app or game, and that app suddenly closes, then this is a common problem and follow the steps below to solve this problem.
How to fix sudden app crashes on Poco M2 Pro?
- Update your apps to the latest version.
- Uninstall and reinstall the app. This will fix the app’s sudden crashes problem.
- If your phone has Power Saving Mode Enabled, then Disable it.
- If you are experiencing this problem while using an app, then you go to Settings> Application Manager Then clear the cache of the app you are facing problems.
The above steps can be used to solve this problem. If you are still facing this problem, then leave a comment mentioning your problem.
If you are looking for a guide on how to Root Poco M2 Pro, then make sure to check out that article as well.
Apps not downloading from the Play Store on Poco M2 Pro
How to Fix Apps not downloading from the play store on Poco M2 Pro?
Sometimes this problem occurs due to the new update of the Play Store. This is a common problem that you may have to face. You can find a solution to this problem with the steps given below.
- First of all, reboot your phone and see if your problem is resolved or not.
- Clear the Play Store local search History.
- Go to Settings then go to App Manager and clear Play Store Cache.
Here I have covered all the issues and problems regarding the Poco M2 Pro smartphone and try to fix them. If you still have any other problems with your Poco M2 Pro, then leave a comment below, and I will update the article.
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Conclusion
So, I have shown you the complete guide on how to fix common problems in Poco M2 Pro. I hope you find this article useful and you are able to solve the problem on your Poco M2 Pro device.
If you have any doubts or questions related to this guide, then make sure to drop a comment, and I will try to resolve your issue as soon as possible.
After MIUI 12 update my phone is not charging faster.. Even though I am using the recommended charger the charging speed is very very low.. ie; 10 % in one hour. I have contacted with authorised service centre they told that there will be a update and SOMETIMES it may be back to normal.. Even though they are not sure about this how can I trust in POCO.. Buying this phone had ended up in vain
Same problem bro…😞
Same Sim …Other mobile network full range but my poco m2 pro mobile network not see
How problem solved
Sar mere mobile poco m2 pro mein airplane mode on karne off karne ke bad network nahin aata hai
Sorry for not being able to solve your problem…!
If you have followed all the steps mentioned, yet your problem is not solved, then you should go to Xiaomi Service Center.
Same problem
Hi there. This is Bharath. I have a issue in battery, that’s the turbo charging is not working only quick charging is working. Please mention the solution for this issue, I think many of poco users having this problem.
my poco m2 pro is showing disconnect and connect issue while the phone is on charge and use along with it
Bro i still have this problem so give me a 100% working solution
What is the problem with your phone?
I have call receiver problem in my new poco m2 pro
Once Reset your phone, then see if your problem is solved or not.
Note: Before resetting, backup all your data completely, because resetting the phone deletes all files and data.
I have restar phone many time but call recive problem hai not solve
Have you followed all the steps I mentioned?
Sir my phone not on but poco logo come and going plz help sirr
My phone volume is automatically goes up and down I need solution please
Hey !!! I Have Purchased POCO M2 Pro, Without Watching Any Reviews, And I Really Blam Him. Yeah!! Battery Drain Is Issues, but more thing is really very bad, I have written about this in my article…
Bhai mai jab bhi call kar raha hu toh normal sound nahi aa raha hai bus speaker on karne pe aawaj aa raha hai kya karu bro????
Have you factory reset the phone once? If not, reset the phone once and see if your problem is solved.
Keep in mind that you must backup your android phone, because resetting can erase all your data.
Hi, when on Google maps, my phone keeps pinging constantly for no reason. This does not stop when on silent mode. Phone is poco M2102J20SG. This has been going on for months. Please help with this. Kind regards.
Reboot your phone
In my poco m2 pro mobile…. Iam connected wireless Bluetooth hearing only one side But calls hearing both sides … But that bluetooth superbly working in other mobiles.. In my mobile facing this prblm… Can any one tell how to solve this problem
Still facing Connectivity problem. After preforming tricks by u. Data being disable in a interval. Please suggest.
In my poco M2 pro, After Restarting my phone or Switching On my phone , it stucks at the MIUI screen written and don’t Switch On.
This is happening since last updated in January.
My network is still not working
Have you followed all the steps mentioned by us?
Yep I have followed every step still not working
I tried your trick 3 to 4 times for my network issue but this is not fixed.
Mere poco m2 pro me jo maine 1 weak phle liya hai usme speaker par karke bat karne par another side sound slow ja rha hai
Note: Before resetting, backup all your data completely, because resetting the phone deletes all files and data.
If your problem is still not fixed, then visit your nearest Xiaomi Service Center.
WHATSAPP MEDIA DOWNLOAD error for main
Clear the cache of your WhatsApp application and reboot your phone once.
My poco m2 pro network call time automatically run back and home putton
Issue of dialing out or receiving calls due to message ‘phone is switched off’ though it is powered on with signal in full. This comes often with out any pre warning and noticed only while trying a dial out or somebody calls us through other means.. Often this happens and needs a hard reboot.
I done what you suggested but still the problem not solved please give a tip for my mobile data not working 4G only connecting 2G
Thank you
We are sorry for not being able to solve your problem.
I have only covered the software related problems to solve this problem above.
If they do not solve your problem, you can contact your nearest Xiaomi service center.
There are the problem of network. So many times I’m facing this issue
Once, reset your phone network settings.
and check your problem is solved or not?
My network problem not solved yet…. whenever I play online game the network is always up down….Same SIM Card if I use at other phone network comes great
Have you tried resetting the network settings?
If not, reset the network settings once, then tell me if your problem is fixed or not.
Mera Poco M2 mobail me pubg game khelne ki bakta Aapne aap 1.5 minet Ruk jata hai kyu
Don’t worry this is normal, a lot of phones take a little time to fully load the PUBG game.
My pocco m2 work only one sim. Dual sim not working
I think the place that inserts the SIM card of your phone is damaged.
Check it, if it is correct then you should contact your nearest Xiaomi service center, as it can also be a software problem.
I have clicked restart option (as network is not coming). But after that , my mobile is not waking up. Could not able to power on for around more than 1 week.
I think this is due to some glitches in a software.
Therefore, contact your nearest Xiaomi/Poco service center, your problem will definitely be fixed.
You can search for your nearest service center from this official page of Poco.
Net work problem 4G not
My phone keeps on showing a network signal but when someone calls me they hear out of network message. This only resolves once I restart the phone and this is happening almost on daily basis.
Have you tried resetting your phone’s network settings. If not, reset network settings once, then restart your phone.
I am using poco m2 mobile. previously i am using jio and airtel sim both were working fine. but, now both sim not working i am reinsert my sim but jio no signal and airtel showing E signal. i have tried all the APN settings but it is not resolved still now. past 1month i am facing this issue kindly check and give me the exact solution to resolve my issue immediately.
Is your sim working in another phone?
Why the battery 100 to 90 % drain fast and charging time is 1hour 49 mint
This phone takes an hour to get 90% charged.
Factory reset your phone may fix the problem.
If even resetting does not fix your problem, then contact your nearest Xiaomi service center.
Sir in online game network speed fluctuate in poco m2 pro.For example if it show 1 mbps speed after 10 min it sudden reduce to 50 kbps then 1 mbps .Please tell me the solution for constant speed.
Once you reset your phone’s network settings, then clear the cache of the game in which you are having this problem.
After doing all this, restart your phone, after that check again whether your game is working properly or not.
After the update ear speaker is not working
I faced on call received problem
Only speak speaker mode
It is bad phone in my life..
Have you tried a normal restart or factory reset of your phone?
Phone automatically volume down and when I restart phone then show fast boot and I know press volume up button and lock button to open .but always like this please help me
Sorry I am unable to understand your problem, please describe it well.
My phone is poco m2 and it is displaying no service for both the sims and no calls and internet connection is not working.
And the signal appears just a couple of time and repeating the same
Please fix my problem
Update problem mobile not updating
Has your phone received software updates?
poco m2 pro, shut down automatically. and now i can’t turn it back on
I can’t play games like free fire, BGMI
on my mobile data(internet).
But I can play it on wifi.
As I open the game with data, it loads the game lobby, but when can’t enter the map(battlefield). Ping is also showing normal.
I checked my data speed and it’s normal. I can open other apps easily.
The problem is with only games. Please see to it.
NOTE- I am facing these problems since when I updated my phone to Android 11 with MIUI 12.5
You can wait for the next update, it might fix your problem.
Hiii bro
I am also facing same problem
What you do for this problem please say
I am also facing same problem. How you solve this problem??
My phone’s earpiece is not working
Same. Did you get any solution?
My ear speaker🔊 not working many day’s
Poco m2 pro automatically volume increasing problem
My problem is not fix
😔😔😔😔
What your problem bro!
I facing internet problem in my poco m2 pro please 🙏 solve this problem I request to you
I’m unable to attach files to mail.is this updating
Wifi connection problem 😔
Try restarting your phone once, it might fix your problem.
4g likhake nhi aarha h
And Internet chal hi nhi that h
Fone name..Poco m2
Have you tried turning on flight mode?
Even after doing this the problem still persists?
4G problem
Can you explain your problem to me properly?
My poco m2 pro networks fluctuate too much, and i already do all simple tricks like airplane mode on off, sim re-insert.
May be it could be software problem.
Yes….! You are right 🙂
For the past few days 4g network is not working on my phone.I have tried most probably everything.Nothing is working.Sim is working on 3g net and it gets 4g signal on other phones but not on mine.
Hi, I am using a Poco F2 Pro and I play a game and used to be able to make in-game purchases, but I’m not sure if I messed a setting up or it’s within the game but I’m pretty sure it’s the phone..everytime I try it crashes back to the very start before the login page…please help me, tell me what I need to fix …thank you!!!
You should do one thing, clear the cache of the game in which you are doing this and also clear the cache of Play Store.
Then tell me if your problem is fixed or not!
my poco m 2 have problem internet not conect
all tower show not problem in calling but internet network not shown . and SMS also not working
Hi, i am using poco M2 pro,
I have problem with ear receiver. Speaker is working fine but ear receiver is not working. Pleas give me correct solutions of above problem.
Bhai ghar janese network chala jata h No Service dikhata h bohut problem ho raha h phone chala ne mein bhai kuch solutions batao humble request
Kya aapne Network problems wale section ke sabhi solution try kiye hai?
Suddenly phone”s tower not available so i could not make calls and use internet