Common Problems In Poco M5s | REASON & THIRE FIXES!

Xiaomi has launched a new phone called Poco M5s, this device offers the best mid range experience but many users are facing problems after using this Poco M5s phone.

The Poco M5s has a 6.43-inch FHD+ AMOLED display with 1080 x 2400 pixels resolution and 20:9 aspect ratio, and it comes with center punch-hole notch display design.

This phone runs on MIUI 13 based on Android 12 operating system. Also, Poco M5s is powered by the Mediatek Helio G95 (12 nm) processor.

Talking about the camera, the Poco M5s comes with a Quad camera set up, which has a 64-megapixel primary camera, then an 8-megapixel ultrawide camera, then a 2-megapixel macro lens, and then a 2-megapixel depth sensor.

Moving on to the battery, the Poco M5s has a 5000 mAh battery with 33W fast charging.

Most Poco M5s Common Problems and Issues – Let’s Fix THEM!

I have discussed various common issues and problems on Poco M5s, and all solutions mentioned below are tested and proven methods.

Read this article till the end, and be sure to understand every method before applying it to your Poco M5s device.

Below I have shared 15+ different common issues and their solutions, these problems are common in almost every smartphone.

But if you are facing any problem with your phone, then I am sure that today you will definitely get your solution in this article.

Poco M5s can’t connect to Wi-Fi

If the Poco M5s can’t connect to Wi-Fi, then the problem is with the smartphone or the network but this is a very vague assumption.

Follow the some solution below to fix your Poco M5s not connecting to Wi-Fi:

Solution Tips –

Before trying all the suggestions mentioned below, make sure to check if the software on your Poco M5s is updated to the latest version.

Common Solutions 1 to 4:

SOLUTION ONE:

Follow these steps to check your device is up to date or not:

Go to Settings >> About Phone >> MIUI Version Then Tap on the Check for updates.
If available Download NOW!
That’s It 🙂

SOLUTION TWO:

Make sure the router is powered on? Check IT…!

SOLUTION THREE:

Make sure that the Wi-Fi password you are entering is the correct Wi-Fi password.

SOLUTION FOUR:

Once, restart your Poco M5s. If it doesn’t work, then try another below solutions.

Solutions 5 to 8:

SOLUTION FIVE:

Reset the Network Settings of your Poco M5s.

This process will refresh the connection to your device, and your device will be set to the default network setting.

In other words, if the problem is only a minor issue affecting your phone’s network services, then this method will fix it here.

SOLUTION SIX:

To do this follow the steps given below:

First, Swipe down from the top of the screen
Then Tap the Settings Icon
Scroll down and Tap Connection & Sharing
Hit Reset Wi-Fi, mobile networks, and Bluetooth
Then tap on the RESET SETTINGS.
If you have any type of lock (Eg: Pattern, password, fingerprint, or PIN) in your phone then enter, and tap on OK to confirm.
That’s IT

SOLUTION SEVEN:

Boot your Poco M5s in Safe mode.

First, Power off your Poco M5s.
Once, your device is completely turned off, hold down the POWER KEY + VOLUME UP button for a couple of seconds.
After the screen turns on you release the power key and keep holding only the volume up button.
Now you will see a menu, you can select the safe mode option by pressing the volume down button.
Then Tap POWER BUTTON to confirm selection.
That’s It 🙂

SOLUTION EIGHT:

Factory Reset your Poco M5s

If the above mentioned solutions do not fix the problem, then you can factory reset your Poco M5s.

Doing a factory reset allows you to revert your Poco M5s to factory default settings just like when you booted up your phone for the first time.

But before resetting make sure to take a complete backup of your Poco M5s phone as they will be deleted.

To do this follow the steps given below:

First, Swipe down from the top of the screen.
Then Tap the Settings Icon.
Tap About Phone > Factory Reset.
Touch Erase all data, then again Tap Factory Reset.
Now you will see a Attention waring screen, TAP NEXT > OK.
That’s It.

After the reset, set up your Poco M5s as a new device, if you are still facing this problem then comment below in the comment section, I will definitely try to answer your questions.

Must Read: Samsung Galaxy A72 battery drain issue, How to Fix Them?

Slow and sluggish performance issue in Poco M5s

Do you feel a slow and sluggish user interface while using your Poco M5s?

If yes, then don’t worry, here is the complete solution for your device.

This is a common problem that almost everyone has to face at some time, and it is more common with older phones.

This problem also occurs in newer phones, because your RAM (random-access memory) is full of apps and files that you don’t use or need.

Please read all the steps carefully and then apply them on your Poco M5s.

How to Fix Lag on the Poco M5s device?

Reason & Solution Tips –

If you use any type of antivirus app and junk cleaning app on your Poco M5s, then uninstall it.
One thing is universal: When does the phone slow down? In 90% of the cases, if your internal storage is running out or exhausted, your smartphone will slow down.
- So my advice is: just free up some storage, and your Poco M5s phone will be back to normal.
Uninstall those apps that you are not using for a long time.
Sometimes we use a custom theme on the phone, this can also be the reason for the slow down of the phone.
If you use the Third Party Launcher, then this may be the cause of this problem.
- Solution: You should uninstall the Third Party Launcher and use the original System Launcher.
Use the lighter version of the apps like Facebook Lite, Twitter Lite, YouTube Go, etc.
If the latest software update is available on your Poco M5s, please update your phone software to the latest version.
- To check: Go to Settings >> About Phone >> MIUI Version, or Check for updates.
- If available, Download NOW!
Check that all the apps installed on your phone are updated?
- To check and Update: Go to Play Store >> Tap Manage apps & device >> Updates available.
- That’s It 🙂
Run your Poco M5s on Safe Mode.
Restart your device once, as a minor firmware issue could be causing your phone to slow down, which can be fixed with a restart.

After following all these solutions, if you find that your phone is still slow then try hard resetting your Poco M5s.

With the help of all the above steps, I have discussed all the possible solutions so that you can quickly fix slow and sluggish performance issues in Poco M5s.

Poor battery life issue in Poco M5s

The battery is the most important part in a phone but some might argue that it is the processor or the RAM.

But you guess, the phone cannot start without the battery, only this shows what is the importance of the battery in the phone.

If your Poco M5s battery is draining a lot, then you can follow the steps given below.

By following the steps mentioned below, you can find out what is causing the battery fast drain problem on your Poco M5s.

How to fix fast battery drain on the Poco M5s?

Reasons & Solution Tips –

If you have installed apps like phone cleaner or other antivirus in your phone then uninstall it.
- Reasons behind doing this: These apps keep running in the background and consume your phone battery.
Always download apps from the play store because sometimes we install third-party apps.
- Reasons behind doing this: These third-party apps may contain malware which runs on the background of the phone and consumes a lot of battery.
Clear all your recently used apps from the recent app tab because it drains the battery quickly.
If you have installed an app that claims to increase your phone’s battery backup, then uninstall this type of app.
If you have kept the brightness of your phone’s display full, then keep it medium, because it also drains the battery quickly.
Keeping the power saving mode on for a long time in the phone also drains the battery quickly.
If NFC, GPS, Bluetooth, Wi-Fi are not needed, always keep them turned off.
Don’t use Live Wallpapers on your Poco M5s.
If you still feel that your Poco M5s battery is draining fast even after following all these solutions?
- So you can try to factory reset your Poco M5s.

After following the above solutions, I am sure that you will not have to face the battery draining issue again.

If you are still experiencing this problem, then contact Xiaomi customer support and follow the instructions.

Must See: Fix Network Issue on the Poco F3 GT?

Mobile Data Problem On the Poco M5s

If you are facing all these problems in your Poco M5s like not getting proper signal, network connectivity not working or you are seeing fluctuating phone networks.

Then you should try the steps given below.

How to Fix Cellular Network Issue On the Poco M5s?

Solution Tips –

Remove SIM card from your Poco M5s device and insert the SIM again.
Turn ON Airplane mode for 30 seconds, and after a few seconds, turn it OFF again.
Reset your network settings.
- To do this: Go to Settings >> Connection & sharing >> Reset Wi-Fi, mobile networks, and Bluetooth >> RESET SETTINGS >> TAP OK.
Make sure to restart your Poco M5s once, and check if your problem is fixed.
- To do this: Press and hold the Power button and Tap Reboot icon.
- That’s It 🙂

This is a common problem, and you can troubleshoot this problem by following all these steps.

If you still have a network problem with your Poco M5s, Then make sure to leave a comment, I will guide you further.

Heating problem on Poco M5s

If you want to solve the heating issue on your Poco M5s then the first thing you need to do is to understand what is causing the problem.

And you know the reason?

There are three primary reasons why a smartphone gets hot, one is the phone’s processor, the second is the phone’s battery and the third is the phone’s screen.

If you are facing a heating issue on your Poco M5s, you can fix it with a few changes.

How to fix the heating problem on your Poco M5s?

Solution Tips –

First, restart your Poco M5s as normal then check if that fixes your problem.
When you charge your device, remove the phone cover.
Don’t play games while charging your phone, and do not use the phone too much.
Charge your Poco M5s with the original charger only.
Heating problems are also caused by playing games for a long time on your phone.
Don’t overcharge your Poco M5s, as this can also cause heating issues.
Always keep your device up to date and update all your apps.
Don’t install any third-party application, always download apps from the play store.
If your phone heats up while you are playing high-end graphics games, then it is considered normal.
Uninstall the apps installed on your phone, which you are not using for a long time.

I hope all these steps will fix your Poco M5s heating problem. If your phone still has a heating issue then visit a service center to have it resolved.

Must Read: Fix Samsung Galaxy A22 5G unexpectedly shutting down?

Apps opening slowly on Poco M5s

This problem is very common, as this problem is found in all Android phones, and this problem is basically caused by improper RAM management of the phone.

If the app is opening slowly in your phone, then follow the steps given below, so that you can solve this problem.

How to Fix Apps Opening Slowly on the Poco M5s?

Solution Tips –

First, check if your phone’s internal storage has enough storage. If not, uninstall the apps you don’t use.
Use the lite version application like Facebook Lite, Twitter Lite, YouTube Go, etc.
- This can reduce more RAM usage on your phone.
If you have installed any type of Mod Apps in your Poco M5s, uninstall it immediately.

Following all these steps, if you feel that your apps are still opening slowly, then you try Hard Reset Poco M5s.

Poco M5s Phone unexpectedly shutting down

This problem is common as this problem occurs in all Android phones.

What happens in this problem?

In this problem, your phone suddenly turns off automatically.

If you are facing this type of problem with your Poco M5s smartphone, then definitely consider the steps given below.

How to fix sudden shutdown in Poco M5s?

Solution Tips –

If the temperature of the phone rises to the maximum level, then it can also be the reason for the sudden shutdown of your phone, so take care of heating issues.
Do not use a heavy back cover as this may cause heating problems.
Boot your Poco M5s into Safe Mode.
Following all these steps, if you feel that your phone is still suddenly shutdown? then you try Hard Reset your Poco M5s.

I hope all these steps will solve the sudden shutdown issue on Poco M5s.

But you still encounter this issue, then go to the service center and resolve it.

Must See: Apps not downloading from the play store on POCO C3?

Poco M5s Screen frozen or stuck

This is a very frustrating problem, you may face this problem while doing some work, while playing a game or making a call.

Solution Tips –

Follow the steps given below to fix this problem:

Check this Solutions 1 to 8:

Make sure to update your Poco M5s to the latest OS available.
Check for the latest software update for your Poco M5s.
- Go to Settings >> About Phone >> MIUI Version Check for updates.
- That’s It 🙂
Also, check your Poco M5s in Safe mode.
Make sure to check the remaining storage space on your Poco M5s.
- Go to Settings >> Storage
- Now from here you can see the amount of internal storage used and uninstall apps, images and files that you don’t need.
If you face this problem while using an application, then clear the cache of that app.
To do this:
- Go to Settings > Apps > Storage > CLEAR CACHE.
Simply uninstall, and Force stops the app you don’t use.
Last option: Perform a Factory reset on your Poco M5s.

Bluetooth not working in Poco M5s

Many Poco M5s users have to face this problem, this problem is common, and you can easily fix it.

Because in an emergency you want to connect any speaker to the Bluetooth of your Android phone and it is not connected, or you share the necessary files to someone, and it is not shared.

How to Fix Bluetooth not working in Poco M5s?

Solutions Tips:

To solve this problem, follow the steps given below, that you can easily solve this problem:

Check for the latest software update for your Poco M5s.
- Go to Settings >> About Phone >> MIUI Version >> Check for updates
- If available!
- Then Tap Download and install.
Reset Network Settings on your Poco M5s:
- On your phone, open the Settings
- Locate: Connection & Sharing > Reset Wi-Fi, mobile networks, and Bluetooth.
- Then tap on the RESET SETTINGS.
- If you have any type of lock (Eg: Pattern, password, fingerprint, or PIN) in your phone then enter, and tap on OK to confirm.
- That’s IT 🙂
Make sure to pair your Poco M5s with Bluetooth correctly, as incorrect pairing often causes this problem.
Do not share multiple files at the same time over Bluetooth.
If you want better Bluetooth connectivity then keep both the devices close.

Must Read: Fix: Samsung A10e Touch Screen Not Working?

App not installed issue on your Poco M5s?

Many times we are able to install apps successfully, but sometimes we try to install an app using a .apk file and get an “App not installed error”.

Don’t worry, this is a common issue, you can try some of the solutions below:

One of the most common causes of the ‘app not installed’ error is corrupted files, so when installing any application, double-check the files and make sure to use trusted sources to download apps.
If you have to install any APK file successfully, make sure to enable the Unknown sources option.
1. Go to Settings >> Privacy Protection >> Special Permissions >> install unknown apps
2. Choose the sources.
3. Then tap Allow from this source.
4. That’s It 🙂
Make sure to disable Google Play Protect.
- First, Open Google Play Store.
- Then click on the Menu >> Play Protect >> Settings.
- Now disable “Scan apps with Play Protect.”
- That’s It 🙂
If your device’s storage is full, you may face an ‘App not installed’ error, so keep your storage free.

Poco M5s is stuck on booting mode

Is your Poco M5s stuck on the boot screen? And your phone is not booting up.

So don’t worry!

Below I have covered some possible solutions that can fix this problem:

How to fix Poco M5s stuck in booting mode?

Solution Tips ~

Force restart your Poco M5s.
- Press and hold the Power button for a while, until the Xiaomi logo appears on the screen.
- Release the button when it restarts.
Boot your device in recovery mode and wipe the cache partition.
Enter your device in safe mode.
Last option: Perform Factory Reset on your device by using physical keys.

Must See: How to fix sudden shutdown in Xiaomi Mi 11?

Unresponsive touchscreen issue on a Poco M5s

when the touchscreen on your Poco M5s or any smartphone for that matter no longer responds.

How to Fix Poco M5s Touchscreen Issues?

It would be difficult to troubleshoot if you may not be able to properly shut it down because the screen won’t respond but don’t worry as long as the screen is not broken you can always expect it to be a firmware issue.

Before trying all the suggestions mentioned below, make sure to check if the software on your Poco M5s is updated to the latest version.

Follow these steps to check:

Go to Settings >> About Phone >> MIUI Version >> Check for updates.
if available, Download NOW!
That’s It 🙂

There are another solutions that I want to share with you here.

Restart your Poco M5s.
- First, Press and hold the power button
- Then tap Reboot icon
- Now Tap on the Restart again to restart your Poco M5s
- That’s It 🙂
Boot the Poco M5s in Safe Mode.

Even after following all the solutions your problem is not resolved then you should try hard resetting your Poco M5s.

Wait for your smartphone to reboot, then set up your Poco M5s as a new device.

Apps and Games Crashes Suddenly on the Poco M5s

If you open an app or game, and that app suddenly closes or crashes?

Don’t worry!

This is a common problem, and follow the steps below to resolve this issue.

How to fix sudden app crashes on Poco M5s?

Solution Tips –

First, update your apps to the latest version.
Uninstall and reinstall the apps that are causing this problem.
Make sure to clear the cache of the app which has crashing problem.
- First of all, the app you need to clear the cache! Touch and hold that app icon.
- Then Tap app info.
- Now Touch Storage > Clear cache
If your phone has power saving mode enabled, then Disable it.
Restart your Poco M5s, and check if your problem is fixed or not.

The above steps can be used to solve this problem, if you are still facing this issue

Then leave a comment mentioning your problem, I will try to fix your problem as soon as possible.

Must Read: Bluetooth not working in OnePlus Nord 2, How to Fix Them?

Face unlock not working on Poco M5s

If Face Unlock is not working on your Poco M5s? So I have given some tips below, please follow them.

How to Fix Face unlock not working on Poco M5s?

Solution Tips –

Restart your Poco M5s then check if Face Unlock is working or not.
Disable face lock and Re-enable it.
Remove your old Face data and add again.
Make sure that the front camera of your phone is not covered by the back cover.

Follow all these solutions if you think your problem is still not fixed.

Then you try to hard reset your Poco M5s.

Apps not downloading from the play store on Poco M5s

If you are downloading any app from play store, and it is showing download pending without any reason.

Sometimes this problem is caused by a new update to Play Store, this is a common problem that you may face.

Don’t worry!

You can solve this problem with the steps given below.

How to Fix Apps not downloading from the play store on Poco M5s?

Solution Tips –

First of all, reboot your Poco M5s and see if your problem is resolved or not.
Make sure to clear the cache and data of the Google Play Store app.
Set “App download preference” to “On any network”.
- To do this: Open Google Paly Store >> Then Tap on Settings >> Network preference >> App download preference >> select Over any network.
- That’s It 🙂
Clear the Play Store local search History.

Read Here: Face unlock not working on Vivo T1 5G, HOW TO FIX IT?

Frequently Asked Questions

Can I factory reset my Poco M5s?

Yes you can! In fact, you can do a factory reset on all Android devices. Check out this article to know more about the hard reset (factory reset) procedure.

Should I buy Poco M5s?

Yes, you can buy Poco M5s, it is a good phone. Don’t get discouraged by reading this article.

Since almost every phone has similar problems and they can be easily fixed.

So a good user just needs to know how to fix it!

Conclusion:

So, I have shown you the complete guide on how to fix Common problems in Poco M5s.

If you are planning to buy Poco M5s, don’t be disheartened! The Poco M5s is still a good phone to buy, and the problems we’ve discussed are very common and are easily fixed.

Tell me how was your experience with Poco M5s?

I hope you find this article useful and you are able to solve the problem on your Poco M5s device.

If you have any doubts or questions related to this guide, then make sure to drop a comment, and I will try to resolve your issue as soon as possible.

Common Problems In Poco M5s | REASON & THIRE FIXES!

The Xiaomi Poco M5s

Most Poco M5s Common Problems and Issues – Let’s Fix THEM!